Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Implement, monitor and report on contract administrative procedures
   • Access, interpret and apply contract administrative procedures documentation and ensure the work activity is compliant
   • Implement contract administration procedures for reviewing contract performance against performance criteria
   • Implement procedures for monitoring and rectifying contract performance
   • Develop and implement written procedures for adjusting contract performance where performance does not meet contractual requirements
2. Monitor contract time frame and specifications
   • Undertake regular inspection of contract services to ensure compliance with contract specifications
   • Identify and document variations between the specified scope of services and the contract, and notify relevant personnel
   • Carry out testing of services in progress by the contractor
3. Resolve contractual disputes
   • Investigate disagreements to identify cause and validity
   • Negotiate and agree terms of resolution
   • Follow contracted prescriptions for dispute resolution
   • Seek specified advice to resolve disputes
   • Seek appropriate technical/legal advice to clarify dispute issues
4. Implement contract completion
   • Review contract conditions and responsibilities with appropriate personnel to ensure satisfactory completion
   • Report contract completion to appropriate personnel
   • Evaluate contract performance against agreed benchmarks

Performance Evidence

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:

locates and applies relevant legislation, documentation, policies and procedures

demonstrates completion of the implementation, monitoring, rectifying and the reporting on contracts that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

developing and reviewing procedure/s for the management of contracts

planning and coordinating work, prioritises and adjusts activities to meet contract requirements

identifying contract issues and consults, negotiates and uses conflict resolutions techniques to resolve contractual disputes

monitoring contract and reviewing conditions to identify and document variations between the specified scope of services and the contract

preparing clear, concise and legible completion report/s on contracts variations, performance and outcomes

---

Knowledge Evidence

The candidate must demonstrate knowledge of implementing, monitoring, rectifying and reporting on contracts through:

site contract management procedures

contract management requirements

inspection and testing of contracted services / products

site reporting procedures

review processes and techniques

negotiation and communication techniques to resolve contractual activity and disputes

contract design criteria

---